Is your procedure program working?
Objective quality assessment
The first step in improving a culture of human reliability is measuring current performance.
- How effective is your procedure program?
- Do you have the right procedure program in place for your employees?
- Do your employees value and use your procedures as a human performance tool to accomplish business objectives?
We conduct a comprehensive procedure program quality assessment to reveal strengths, weaknesses, and gaps to best practices that explain current performance in your company.
Our detailed current state report evaluates five key areas of procedure program performance, utilizing a risk-based approach to classifying performance. Additionally, this report will quantify the costs incurred in the current procedure processes.
risk mitigating improvements
The second deliverable in our comprehensive procedure program assessment is a report detailing our recommendations for closing performance gaps, implementing best practices, and achieving sustainable performance improvement. We regard the unique culture of each business as invaluable, so our risk-based recommendations are prioritized and planned to enable change management for optimal cultural adaptation.
Our suite of procedure services are customizable to support implementation of all recommendations for improvement.