The past four decades in the chemical process industry have seen several watershed incidents which have been a source of many lessons for process safety and risk management. An important area of concern and debate is the role played by ‘human error’ as a cause of these incidents. Recent emphasis on the importance of the ‘softer’ factors of safety including human factors such as fatigue, stress, cognition etc. have attempted to demystify ‘human error’ by providing opportunities for improvement by offering systematic tools and framework to analyze systems to reduce the chance of these errors. A keen focus of this is Procedures; operating and non-routine procedures play an important role in daily operations both as a preventive and mitigative barrier in case of abnormal situations.
Right-Sized Risk Mitigation
Procedures can be extremely powerful tools. They can help us safely operate almost anything on the planet; from airplanes to nuclear reactors to locking doors at the close of business. Do we really need to use the same step-by-step, circle-slash, peer-checked, independent verification procedure for each of those tasks?
Coming Into Procedure Writing
The potential for disaster makes procedures an important line of defense. Sadly, it is a line of defense that it is often overlooked. The necessity to minimize human error is a lot of pressure to writers in this industry and one that should be taken very seriously. Technical documents, for me, are no longer an object of convenience; they are crucial in the quest to make sure that workers are able to go home to their families at the end of their shifts.