The Procedure Paradigm
Whenever I’ve gone to a new company, there’s always a learning curve to just get the hang of the basics. I asked if there were procedures for such a task. Nothing but perplexed looks. The more I asked, the more I realized that everyone had their own way of doing things. Their methods were all based on tribal knowledge and the reasons were lost in the past. In this post, we'll explore the importance of formally documenting important processes.
We believe in pushing the envelope to provide the absolute best procedure to employees at the time they need it. You'll hear our thoughts as industry leaders in this space as well as thoughts and experience of other notable pioneers. Ultimately, Next Generation procedures should enable every employee to go home with all of their body parts which requires a shift in the paradigm of procedures.
In our first post, Nate Rightmer shares thoughts on the human error conundrum, how compliance is failing, and a view of the procedure paradigm.
