The likelihood of someone using a tool is heavily dependent on how that someone views value in that tool. I often see an identity crisis in a facility's procedures: SOPs, Guidelines, Work Instructions, Job Aides, Checklists, One Point Lessons, Procedures, Task Sheets, and the list goes on. All of these have instructions for how a task should be performed, yet they each carry a different brand - different formats, different processes for maintaining them, different sign off requirements, and different repositories. Workers have formed their own opinions for which of them are valuable or necessary - in some cases, none are!

Our whitepaper on Document Hierarchy - Planning for More Usable Procedures provides a functional roadmap from which any regulated, risk averse industry organization can build their plan for organizing documents.