Nate Rightmer

Treating the Procedure Identity Crisis

Treating the Procedure Identity Crisis

The likelihood of someone using a tool is heavily dependent on how that someone views value in that tool. I often see an identity crisis in a facility's procedures: SOPs, Guidelines, Work Instructions, Job Aides, Checklists, One Point Lessons, Procedures, Task Sheets, and the list goes on. All of these have instructions for how a task should be performed, yet they each carry a different brand - different formats, different processes for maintaining them, different sign off requirements, and different repositories. Workers have formed their own opinions for which of them are valuable or necessary - in some cases, none are!

Our whitepaper on Document Hierarchy - Planning for More Usable Procedures provides a functional roadmap from which any regulated, risk averse industry organization can build their plan for organizing documents. 

Welcome to the Procedure Paradigm

Welcome to the Procedure Paradigm

We believe in pushing the envelope to provide the absolute best procedure to employees at the time they need it. You'll hear our thoughts as industry leaders in this space as well as thoughts and experience of other notable pioneers. Ultimately, Next Generation procedures should enable every employee to go home with all of their body parts which requires a shift in the paradigm of procedures.

In our first post, Nate Rightmer shares thoughts on the human error conundrum, how compliance is failing, and a view of the procedure paradigm.