The Procedure Paradigm
The potential for disaster makes procedures an important line of defense. Sadly, it is a line of defense that it is often overlooked. The necessity to minimize human error is a lot of pressure to writers in this industry and one that should be taken very seriously. Technical documents, for me, are no longer an object of convenience; they are crucial in the quest to make sure that workers are able to go home to their families at the end of their shifts.
We believe in pushing the envelope to provide the absolute best procedure to employees at the time they need it. You'll hear our thoughts as industry leaders in this space as well as thoughts and experience of other notable pioneers. Ultimately, Next Generation procedures should enable every employee to go home with all of their body parts which requires a shift in the paradigm of procedures.
In our first post, Nate Rightmer shares thoughts on the human error conundrum, how compliance is failing, and a view of the procedure paradigm.
